Section 1 - How We Safeguard Your Online Shopping Experience

Here's how we protect your privacy while shopping with us. We require certain personal details when you make a purchase, like your name, address, and email address. Additionally, our system automatically captures your computer’s IP address to help us understand your device, browser, and operating system.

We also offer a valuable email marketing service to help keep you updated on our latest offers, products, and store updates. Of course, we'll only send you these updates if you give us permission first. Our priority is to keep your personal information safe and secure at all times.

Section 2 - Consent: Making Your Data Work for You

At Honeybee Herb, we understand that privacy is important to you. That's why we've made it easy for you to give us your consent for collecting and using your personal information only for specific reasons. When you provide us with your details for transactions such as ordering or delivery, we know it's with your implied consent. But if we need your information for any other purpose, such as marketing, we'll always ask for your direct consent or provide you with the option to opt-out.

We believe choice is important, so if at any time you change your mind and wish to withdraw your consent, it's as easy as contacting us. Your privacy and control over your data is our priority, and we're here to help if you need it. So trust us to make your data work for you, and feel free to reach out to our helpful team at

Section 3: Disclosing Your Information

In the event that we have to disclose your personal information, we will do so in accordance with legal requirements or if you violate our Terms of Service. Our commitment to protecting your information doesn't change, but we want you to know that in cases where disclosure is necessary, we adhere to the law and our agreements.

Section 4: Shopify

In order to provide you with the best online shopping experience, we have partnered with Shopify Inc. Their amazing e-commerce platform makes it easy for us to offer our fantastic products and services to you. What's more, Shopify's cutting-edge data storage, databases, and software all work together to keep your valuable information safe and sound on their super-secure servers. Shopping with us has never been easier or more secure!


If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. 

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. 

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. 

For more insight, you may also want to read Shopify’s Terms of Service ( or Privacy Statement (

Section 5: Third-Party Services

Third-party providers help us provide our services, and we ensure they are only using your information to the extent needed. However, certain payment processors have their own privacy policies in order to process transactions securely--ensuring you peace of mind when engaging with our products or services.

It's important to keep in mind that some service providers may operate in a different jurisdiction than either you or us. This means that if you decide to engage in a transaction that involves these third-party services, your information may be subject to the laws of the jurisdiction where they operate or where their facilities are based. It's crucial to consider the impact of these different legal requirements when making any decisions about using third-party service providers.

Protecting your personal information is important to us, but there are some situations where we may not have as much control as we'd like. For example, if you're in Canada but your payment is processed by a US gateway, your data could be subject to US laws like the Patriot Act. And once you leave our website, we can't guarantee that your information will be handled with the same level of care. The information on this page is important, but it's just the beginning: be sure to read the privacy policies of any other sites you visit to make sure your data stays safe.

Section 6: Security

Ensuring the safety of your personal information is our top priority. We go to great lengths to safeguard it from any potential threats or mishaps. Our team diligently follows best practices and takes reasonable measures to prevent unauthorized access, disclosure, and alteration.

If you entrust us with your credit card details, we use state-of-the-art SSL encryption to protect it during transmission and utilize AES-256 encryption for secure storage. While we acknowledge that there are no foolproof methods of safeguarding online data, we comply with PCI-DSS regulations and also adhere to other industry standards for added protection.

Section 7 - Cookies

Unleash the power to control your online experience by opting-out of cookies that we use. Here are the cookies that we utilize:

_session_id - a unique token that enables Shopify to store session information, such as referrer and landing page.

_shopify_visit - no data is held, but it persists for 30 minutes from your last visit. This cookie is used to record the number of visits by our website provider's internal stat tracker.

_shopify_uniq - no data is held, but it counts the number of times a single customer visits a store until midnight (relative to the visitor) of the following day.

cart - a unique token that stays persistent for two weeks, this cookie stores information about the items in your cart.

_secure_session_id - a unique token that enables secure session information storage. So why not take control of your online experience and choose whether or not to continue using our cookies.

Section 8 -Age Of Consent

The law requires that you must be of legal age to use this site. This means you must be either the age of majority in your state or province of residence or must have obtained the consent of your parents or guardians. We take the safety of minors seriously and require their guardians to give explicit permission in order for them to use our platform.

Section 9: Privacy Policy

Stay up-to-date with our privacy policy as we reserve the right to make changes whenever necessary. Any updates or clarifications will take effect immediately once posted on our website. In case of any significant changes, we will notify you to keep you informed about the information we collect, how we use it, and who we share it with. Also, rest assured that if we ever merge with another company, your data may be transferred to ensure that we can continue serving you with our products.

Questions & Contact Information

Need to access, correct, delete, or amend your personal information on file with us? Got a complaint or want to learn more about our privacy practices? Get in touch with our Privacy Compliance Officer at Our team is here to help!